Privacy Policy

Welcome to Seth Industrial Corporation (“SIC,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our e-commerce website (the “Site”) and purchase our e-bikes and related products. By using our Site, you consent to the practices described in this policy.

1. Information We Collect

We collect different types of information to provide you with a seamless shopping experience:

(a) Personal Information

When you place an order or create an account, we collect personal details, including but not limited to:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through third-party payment providers)

(b) Non-Personal Information

We may collect non-personal information about your interactions with our Site, including:

• IP address
• Browser type and version
• Device type and operating system
• Referring website
• Pages visited and time spent on the Site

(c) Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, track site usage, and improve our services. You can manage cookie settings in your browser.

2. How We Use Your Information

We use your information for various purposes, including:

• Processing and fulfilling orders
• Providing customer support
• Sending order confirmations and shipping updates
• Personalizing your shopping experience
• Improving our website, products, and services
• Preventing fraud and enhancing security
• Complying with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Third-party logistics, payment processors, and customer support providers to facilitate transactions and services.
• Legal Compliance: When required by law, such as in response to a court order or legal request.
• Business Transfers: If SIC undergoes a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no online platform is entirely secure. We encourage you to take precautions, such as using strong passwords and not sharing login credentials.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access & Correction: You can review and update your personal information by logging into your account.
• Opt-Out: You can opt out of marketing emails by clicking the “unsubscribe” link in any email.
• Data Deletion: You may request the deletion of your data, subject to legal and contractual obligations.

To exercise your rights, contact us at neelamcycles28b@gmail.com.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

7. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitute acceptance of the revised policy.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

• Seth Industrial Corporation, B- 28 , Focal Point , Ludhiana 141010
• neelamcycles28b@gmail.com
• +91 84272 94500