Return Policy

At Seth Industrial Corporation (“SIC”), we take pride in the quality and reliability of our products. As part of our commitment to transparency, we want to inform our customers that we do not accept returns on any products purchased through our e-commerce website.

1. No Returns Policy

All sales made through our online store are final. Once an order has been placed and processed, it cannot be canceled, returned, or refunded. We encourage customers to carefully review product details before making a purchase.

2. Exceptions

The only exceptions to our no-return policy are:

• Damaged or Defective Products: If you receive a product that is damaged during shipping or has a manufacturing defect, please contact our support team within 48 hours of delivery with clear photographs of the issue.
• Incorrect Product Received: If you receive an item different from what was ordered, please notify us within 48 hours of delivery.

3. Reporting an Issue

To report a damaged, defective, or incorrect product, please follow these steps:

• Email our support team at neelamcycles28b@gmail.com within 48 hours of delivery.
• Provide your order details and attach clear images of the issue.
• Our team will review your request and determine the next steps.

4. Refund or Replacement Policy

In case of a valid claim under the exceptions listed above, we may:

• Offer a replacement of the same product.
• Provide store credit for future purchases (if applicable).
• Refunds are not provided under any circumstances. The final decision on any claim rests solely with SIC.

5. Contact Us

For any queries regarding our Return Policy, please reach out to us at:

• Seth Industrial Corporation
• B- 28 , Focal Point , Ludhiana 141010
• neelamcycles28b@gmail.com
• +91 84272 94500